Frequently Asked Questions

Get answers to common questions about Package #1.

Package #1 combines an all-over color or root retouch, partial highlights, and a professional haircut with styling. Your stylist consults beforehand to customize shades and layering, ensuring cohesive color and a finished look tailored to your hair type.

Appointments typically last two to three hours depending on hair length, color complexity, and processing times. Your stylist will provide a more precise estimate when booking and can suggest timing adjustments for additional services or specific color techniques.

Yes — Package #1 includes all-over color or root retouch options to effectively cover gray. During consultation, your stylist will choose the appropriate formula and developer strength to ensure even coverage while blending partial highlights for a natural result.

Most guests return every six to ten weeks for root retouches and tone refreshes; partial highlights may allow slightly longer intervals. Your stylist will recommend a personalized schedule based on growth pattern, color level, and desired upkeep.

Pricing generally covers the listed services, but extras like extensive color corrections, additional color sections, or premium products may incur added fees. Your stylist will discuss any potential upgrades or charges before proceeding to ensure no surprises.

Use color-safe shampoo and conditioner, minimize heat styling, and apply UV protection and weekly nourishing masks. Your stylist will recommend specific homecare products and a maintenance routine suited to your hair type and the color services performed.